Security policy
1. Purpose and Scope of Collection
- To access and use certain services on https://app.bya.ai, you may be asked to provide us with personal information. This includes: full name, email, contact phone number, and address.
- We also collect information about the number of visits, including the pages you view, the links you click, other information related to your connection with BuddyOS, and the information your web browser provides each time you access the website https://app.bya.ai, including: IP address, browser type, language, time, and the addresses the browser accesses.
2. Scope of Use of Information BuddyOS uses the data provided by customers to:
- Assist customers when purchasing products.
- Address customer inquiries.
- Provide customers with new information on the website that they may find of interest, conduct customer surveys, and carry out promotional activities related to the products and services of https://app.bya.ai if the customer has agreed to receive notification emails.
3. Duration of Information Storage Customer personal data is stored until the customer requests deletion. Otherwise, in all cases, the customer's personal data will be securely stored on the server of https://app.bya.ai.
4. Means and Tools for Users to Access and Edit Their Personal Data Customers have the right to request BuddyOS to update, adjust, or delete their personal information.
5. Commitment to Information Security
- The personal information of customers on https://app.bya.ai is strictly protected by BuddyOS according to the company's personal data protection policy. The collection and processing of each customer's information will only be conducted with the customer's consent, except in cases where the law stipulates otherwise.
- We will not use, transfer, provide, or disclose customer personal information to any third party without the customer's permission.
- In the event that the server storing the information is hacked, leading to the loss of customer personal data, BuddyOS will notify the relevant authorities for timely investigation and inform the customers.
- BuddyOS requires individuals to provide complete personal information when making purchases, such as: full name, contact address, email, phone number, etc., and takes responsibility for the legality of the provided information. BuddyOS is not responsible for, nor will it resolve, any complaints related to the customer's rights if it is found that all the personal information provided during the initial registration is incorrect.
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